Frequently asked questions

  • I filled out a form. Now what?

    • Confirmed360 is a premium concierge provider for exclusive curated events. Once you have filled out a form for either a specific experience or a custom request, a Lifestyle Manager will contact you within 24-48 hours to personally support your booking experience. 


  • Will I get put in touch with an actual person or an automated response? 

    • At C360, we strive to provide the best experience for all our current and future clients. You will always be put in touch with a dedicated member of our team who will assist you with all aspects of booking and confirmation to ensure you have a seamless and unforgettable experience. 

  • How can I make sure I always know what C360 is offering? 

    • We urge all our current and future clients to subscribe to our Newsletter. Click here to subscribe and be the first to know about any and all events. Reservations are often limited in quantity so we recommend subscribing to get all necessary updates. 

  • How do I initiate and confirm payment? 

    • Your dedicated Lifestyle Manager will provide a private billing funnel with the option of a wire transfer for purchases over $10K. All payment information is encrypted and protected to ensure the security of your personal information. 

  • Can I place an order as a gift? 

    • We love supporting our clients in providing gifts to their friends, family and loved ones. Be sure to inquire about our digital cards with your Lifestyle Manager, as we are happy to customize a digital package for the gift recipient.

       

  • Can I pay using a credit card? 

    • Absolutely. We accept most credit cards and methods of payment. For additional information specific to your desired method of payment, feel free to discuss with your Lifestyle Manager helping you book your experience. 

  • Am I able to cancel a purchase or receive a refund after I place it? 

    • Due to the exclusive and private nature of our event offerings, each experience has its own policy regarding cancellations and refunds. Your Lifestyle Manager can provide any information regarding policies that are specific to your booked event. 

  • Additional questions? 

    • Feel free to review our Terms of Service (linked) or Contact Us with additional questions.